To begin a return, please read this page and fill out our Return Authorization Form.
If you would like to return a product or products you can do so within 30 days of your purchase. We do not offer exchanges. If you received a different product than you ordered, do not fill this form out. Instead, contact us by clicking here.
Please see the Return Guidelines Below:
- Please include an invoice or packing slip in the return package if possible. This helps us identify the return upon arrival.
- All merchandise should be packaged securely so that it is transported safely. A restocking fee of up to 20% will apply to the receipt of your purchase if your order is not returned in resellable condition. If the order is returned in resellable conditon, you will receive a full product refund. Recstuff.com is not responsible for damaged merchandise in route to us, but we will do our best to help in the event of this situation.
- All shipping charges are non-refundable. If you took advantage of a Free Shipping offer, the ship charges Recstuff.com pays are deducted from the refund.
- Once the Return Authorization form is filled out and sent to us, we will reply with the Return Authorization Number and an e-mail with a pre-paid return label. You can use this label or the carrier of your choice. If using the pre-paid return label, this cost is deducted from your refund.
- All returned merchandise should be shipped to the address below:
ATTN: Return Department
N174W21030 Alcan Drive
Jackson, WI 53037