To begin a return, please read this page and fill out our Return Authorization Form.
If you would like to return a product or products you can do so within 30 days of your purchase. We do not offer exchanges. If you received a different product than you ordered, do not fill this form out. Instead, contact us by clicking here.
Please see the Return Guidelines Below:
- Please include an invoice or packing slip in the return package if possible. This helps us identify the return upon arrival.
- All merchandise should be packaged securely so that it is transported safely. A restocking fee of up to 20% will apply to the receipt of your purchase if your order is not returned in resellable and like new condition. If the order is returned in resellable and like new conditon, you will receive a full product refund. Recstuff.com is not responsible for damaged merchandise in route to us, but we will do our best to help in the event of this situation.
- All shipping charges are non-refundable. If you took advantage of a Free Shipping offer, the ship charges Recstuff.com pays are deducted from the refund.
- Once the Return Authorization form is filled out and sent to us, we will reply with the Return Authorization Number and an e-mail with a pre-paid return label. You can use this label or the carrier of your choice. If using the pre-paid return label, this cost is deducted from your refund.
- All returned merchandise should be shipped to the address below:
ATTN: Return Department
N174W21030 Alcan Drive
Jackson, WI 53037