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Frequently Asked Questions


For technical FAQ involving trailer parts CLICK HERE


What Payment Methods Are Accepted?

We accept Visa, Master Card, Discover, and American Express.

Is Shopping With RecStuff.com Safe?

RecStuff.com is Network Solutions verified to ensure your transaction is done in a safe and secure manner. All transactions are ssl encrypted and transacted in a safe and secure manner.

How Do I Calculate Shipping?

To calculate shipping, add the items you are interested in to your cart. Click 'Calculate Shipping' in the cart at the top of your page. Enter your shipping zip code in the appropriate box and click the 'Get Rates' button.

Do I Need To Pay Sales Tax?

There is no sales tax applied on any order unless the orders shipping address lies within the state of Wisconsin.

What Happens When I Place An Order?

Once the order is placed, you will receive an order confirmation via email. This confirmation is also your order receipt. The status of your order can be obtained at anytime by logging in to Your Account. You will also receive an email from UPS with tracking information for your order when it is shipped.

How Do I Find Out The Status Of My Order?

The status of your order can be obtained at anytime by logging in to Your Account.

What Is The RecStuff.com Return Policy?

RecStuff.com's Return Policy can be viewed by clicking the Return Policy link at the bottom of each page.

Are RecStuff.com Products Warranteed?

Product warranties for items listed on RecStuff.com are handled through the manufacturer of the the particular product in question. Please see the detailed product page for each item's warranty.

How do I cancel my order?

To cancel your order, please contact our sales department. Provided your order has not yet been processed, there is no fee to cancel an order. If your item has been processed, then our normal return policy applies.
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